Citizen consumer and civic Action Group (CAG)

CAG came into existence on 7 October 1985 as a non-profit, non-political, non-religious, voluntary and professional citizens’ group based in Chennai, India. The Group was originally christened the Consumer Action Group. The main thrust of CAG’s work for the first decade was consumer protection. CAG’s contributions towards this field of work  has been recognised by the Government of India with the National Award for Consumer Protection in 1989 (Second Prize) and 1991 (First Prize).

Subsequently, into our second decade, in addition to consumer protection, issues affecting the common man such as extreme pollution, lack of access to information, poor quality health care, unsafe food and nutrition and inadequate civic amenities emerged as work priorities. To keep up with this expansion of areas of work, (and with now defining the ‘consumer’ as the ‘citizen-consumer’), the group was re-christened the  Citizen consumer and civic Action Group.